Shipping Details
Shipping within the 48 contiguous United States is charged at a fixed flat rate based on your delivery zone, calculated automatically at checkout. Your exact shipping cost will be shown before you complete your order—no surprises, no guesswork.
This flat rate covers everything, including large items that ship via truck freight, such as bumpers. There are no additional residential delivery or lift gate fees. Whatever your zone rate is, that's what you pay—and in nearly every case, it's well below what shipping actually costs us. We cover the difference so you don't have to.
- It is the responsibility of the customer to provide accurate and correct address information. By providing inaccurate information, whether accidentally or by intent, the customer risks incurring extra charges (including but not limited to: liftgate fees, residential fees, limited access fees, fuel surcharge fees, and delivery notification fees) which are then charged to the customer.
- BEFORE YOU SIGN FOR THE SHIPMENT, inspect the package well for signs of damage. EVEN IF no exterior damage is visible, open all packages immediately and inspect all the contents for damage and shortages. We cannot be held liable for any shipping related issues after you have signed for the shipment. Note any and all damages or shortages on the bill of lading immediately and notify the delivery person for the freight company to initiate a claim and request an inspection.
- If there is a problem with the products you received versus what you ordered, contact us immediately (within 48 hours) so that we may rectify the situation.
- Some items may not ship free if a residential fee or other shipping fee qualifies for that item.
Returns & Restocking Fee
All products are subject to a 15% restocking fee. We will not accept returns 10 days after the customer has received the product. All products are subject to an inspection upon return.
Lead times
We have a feature built into our website that shows live inventory for our products. If a product says "In stock", then we currently have that product. If a product says "Re-stocking soon", then it means exactly that – a batch build is on it's way or queued up.